BGL will also use the Sabio Virtual Assistant to provide its agents with additional expert support. Budget Insurance will be the first BGL brand to deploy the Virtual Assistant technology, having recently launched its ‘Ask Becky’ intelligent assistant to support online customers of it’s home, car and van insurance products.Īdding Virtual Assistant technology to its Self Service Centre (SSC) portfolio will enable BGL to provide customers with 24/7 online support to answer frequently asked questions, easily access policy documents, and update or edit details without needing to call. We will treat your questions with confidentiality and courtesy.BGL Group, a leading digital distributor of insurance and household financial services to more than eight million customers, has chosen Sabio to design and build an intelligent Virtual Assistant capability for its online customers. Trained certified application counselors are also available to assist you with enrolling in the Health Insurance Marketplace. You can speak to one of our financial counselors from the convenience and privacy of your home. Or you can fax your completed paperwork to (804) 828-2029.ĭownload Financial Assistance Application (English)ĭownload Financial Assistance Application (Spanish)įor more information, call our Financial Counseling Call Center at (804) 828-0966, Monday through Friday from 9 a.m. To be considered for financial assistance, please download and complete the forms, and mail them to:
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